Selling Solutions: Connecting with Your Customers
How to Connect Your Product or Service with Your Customers by Focusing on the Hot Buttons
One of the most valuable tools in any sales arsenal is the ability to forge and strengthen customer relationships. MPK will show you how to connect your product or service with your customers by focusing on their hot buttons. This highly personalized training is perfect for small to medium sized businesses. The workshop includes points on relationship selling, merits of effective listening, how to overcome objections, and MPK’s recommended sales process.
Michele’s sales training program is highly interactive to stimulate discussion amongst participants and encourage them to share experiences. She’ll guide your team through a variety of relationship selling exercises and challenge your salespeople to brainstorm ways to become a solution to your customer needs. Michele gives a fresh perspective on how to connect on a whole new level with your customers!
You’ll discover:
- A proven sales process
- More than 10 probing questions to uncover buying motives
- How to REALLY listen to your customers and understand their needs
- Customer hot buttons to add to your bottom line
- Strategies to present with passion, power, and professionalism
- How to overcome objections painlessly
- Offer your product or service as a solution!
- Ways to manage the fine art of follow up
- The value of tenacity
- How to develop relationships that give you an advantage over the competition
MPK’s managed over 250 corporate clients, sold to farmers around the world, and built her own speaking/consulting business from the ground up. Michele understands the competitive arena that salespeople step into each day. Let her show you what she learned from some of the industry’s best sales teams. Even the most seasoned sales pro will be challenged and find new ways to connect with MPK’s creative sales training tools.
MABA, Kentucky Department of Travel, Eastern Michigan Grain, and Michigan FFA Foundation are a few of the clients who have taken their sales to new levels with Selling Solutions from professional speaker and sales trainer Michele Payn-Knoper.
“I was impressed by your interactive style and your ability to react to different situations in your Selling Solutions workshop.”
— Tom Ryan, Agri-Search
“Excellent program — I learned how to listen closely, ask the right questions, and close the deal”
— Brian Klinginberg, Green Valley Ag
