Cause Matters Blog

Posts Tagged ‘consumer’

Hello farmer, meet city slicker

Wednesday, July 6th, 2011

Speaking the same language: Technology brings the farm to the kitchen

~ guest blog post by Amy Throndsen (urbanite)

Real-time updates from tractor cabs, cornfields, and barnyards around the world are starting to make their way into the information streams of people who are generations removed from the farm. As farmers, agriculture companies, ranchers, industry advocates, and other “ag” folks start Facebook pages and Twitter feeds, they find that it isn’t just other “ag” people who are interested in hearing what they have to say.

Followers of a dairy farmer’s Twitter feed can be as diverse as a hay producer two states away, an equipment dealer down the road, and a mother of three in a neighboring county.  Certainly, @zweberfarms, @ezweber, @RayLinDairy @armessing and @mpaynknoper herself have stories to tell of the diversity of their Twitter followers.  As the chatter develops, laypersons can ask questions directly of the farmer, rancher or dairyman. All of this social conversation can make a direct impact on the perception, accessibility and composition of the agriculture industry.

We have a real opportunity as “ag people” to use these boundary-breaking social media outlets to authentically communicate with city/suburban dwellers who are starting, more and more, to question where their food is coming from.

What is possible through this communication?

Well, I’ve been thinking a lot about that for weeks. I even took it to the shores of a lake in northern Wisconsin to try to wrap my brain around it, but, plain and simple, I don’t exactly know.

city suburban farm girl

What stereotypes are you holding on to?

What I do know is that there are stereotypes that exist about both groups that sometimes keep us from reaching out and finding true understanding.

Farmers wear overalls, drive pick-up trucks, and are hard-headed.  They go cow tipping on Saturday nights after the rodeo. They rarely travel outside the county line and they definitely aren’t using Twitter. Wrong.

City slickers wear shiny shoes, take taxis and are arrogant.  They couldn’t tell the difference between a heifer and a steer, and they rarely get dirt underneath their fingernails. Wrong.

How can we help one another overcome these stereotypes to make real connections and find true understanding through our communication?

If you’re an “ag person” – what do you want “non-ag people” to know about you?  If you’re a “city slicker” – what do you want “country folk” to know about you?

So, if you’re an “ag person,” take time to post something unconventional about you or your farm or your industry every day on your Facebook page or Twitter feed or blog. We’re all different and we all bring something unique to the conversation.

If you’re more of a city person, then ask us about what we do and how we do it. We want you to know where your food comes from.

As a suburban kid turned city slicker turned ag professional, I’ll start: I know very well where my milk comes from, but I have never milked a cow. I would love to try.

Overall, agriculture needs to communicate up and down the supply chain, from gate to plate. People need to understand that food production isn’t all high-tech, corporate mega-farms or om and pop barnyards or hippie, organic communes. The agrifood system, like most complex endeavors, comprises a diverse, multi-trillion dollar, global industry with a huge variety of business models, technological savvy and products.

I believe that the more consumers understand agriculture, the more responsible, informed choices they will make from the supermarket to the ballot box. What’s your role in that?

As the marketing and business development director for DCC Waterbeds (Dual Chamber Cow Waterbeds), Amy Throndsen supports the international dealer base, manages and develops corporate communications including social media, and integrates new technologies into overall business functions.  Eleven years ago Amy’s father began telling the “waterbeds for cows” story in North America, and in the early 2000s, he patented the dual-chamber design.  Amy recently transitioned to her role with DCC Waterbeds after a 10-year career in public service, including serving with AmeriCorps and Peace Corps (China). For more information on Amy and DCC Waterbeds, visit www.waterbedsforcows.com or find Amy on Twitter: @amyserves.


The Freedom to Choose: Our Food

Monday, June 27th, 2011
baby, flag, 4th of July

Blue's first 4th of July.

~guest post by MRS

Here in the United States, we are getting ready to celebrate our freedom and independence on July 4th. The celebration will be honored by friends and families with cookouts and parties, by communities with festivals and capped off around our country with displays of fireworks.

As an American, I value this independence and the freedoms that are given to me in our bill of rights, however one freedom that isn’t mentioned in the bill of rights is one we tend to take for granted: the freedom to choose.

Obviously there are some things we have no choice about in life, i.e. taxes, but there are plenty of things that we can choose to do or not to do. We can choose to go to college, go to work, we can choose whether or not to have buy or rent a place to live. We can choose so many things that we don’t think about that freedom until it is taken away from us.

12 weeks ago, when complications were discovered in my pregnancy, I was ordered to bedrest. I knew that if I chose to get up and continue my normal activities that I risked losing my baby, so I considered bedrest mandatory. Not a choice at all, but something I HAD to do. During that time, I had several people comment about how nice would be to get to “lay around” all the time. As I thought about those comments, I realized that just how “nice” lying around would be depended on whether or not it was your choice. If you choose to spend your day lying around on the couch, it can be enjoyable, sometimes even needed. But being forced to lie around changed things. Bedrest was not fun, and I’m very happy to say that I have just been given permission to resume “mostly” normal activities.

I’ve continued to think about the power and freedom that comes in our ability to choose. As I was thinking about what to write about this week, I started to think about food, what we choose to eat and feed our family. When my husband and I shop for our food, we have so many choices about what to feed our family. At our local grocery store we can buy almost any kind of fruit or vegetable that we desire. We can choose to buy organic or conventionally grown produce. We can choose to buy beef, chicken or pork in a variety of different cuts. At that same store, we can choose to buy frozen pizza, boxed mac-n-cheese or we can choose to buy the ingredients for those foods and make them at home. We can also choose to shop at a local farmer’s market or roadside stand. We can and do choose to grow our own produce in our garden.

I love having those choices. And I’m not ashamed to admit that I really like some of those prepared foods and depending on our budget and time constraints, sometimes we even choose to buy and eat them. But that is our choice, a choice we make for our family and we don’t expect every family to make those same choices. And that is one of the things that I love the most about this country!

So the next time you’re out shopping for food for your family, take a minute and forget about whether or not slow, local, organic, conventional, etc foods are best. Instead, just appreciate the freedom we have to choose the foods we want to eat.

I hope everyone has a wonderful and safe 4th of July!


Captivating our already captive food audience

Thursday, June 16th, 2011

~ guest blog post by Laura Nelson (first of two)

When you’re passionate about being an agvocate, it’s easy to get bogged down in negative news about our industry. We monitor vegan ballot initiatives, watch atrocious caught-in-the-act videos and respond to soapbox-preaching food bloggers.

All noble causes, but also ones that can leave us feeling like it’s “us” versus “them;” ag versus consumers.

Certified Angus Beef on Quality FoodI got a great reminder of how untrue that is last month. I traveled to the Big Apple to work at The James Beard Foundation LTD pop-up store, sampling Certified Angus Beef ® steak to New Yorkers. I was prepared for some really tough consumer questions: hormones, CAFOs, animal welfare, beef nutrition, antibiotics, etc. (photo)

Instead of reciting sound bite after sound bite in defense of the beef industry, I re-discovered how much people love great steak and a simple story. People would casually grab a sample as they walked by; stop dead in their tracks to oooooh and ahhhhhh, then walk back to our booth and say, “That was the best steak I’ve ever had!”

A quality product attracts a captive audience. But a captive audience doesn’t mean an open door for a sales pitch. Rather, a good opportunity to visit with that person about a common interest – great steak, in my case!

Connecting ag in cities

Taking ag to NYC!

I learned that New Yorkers don’t typically have yards, so it’s frivolous to share grilling tips. Some folks weren’t familiar with the “tenderloin” cut. New Yorkers eat out a lot and restaurant menus call it Filet Mignon. Being in New York doesn’t mean you’re a New Yorker… the city attracts a lot of tourists (duh!) from many places, backgrounds and culinary tastes.

Learning these things changed the course of my conversations, allowing me to better connect with our audience. I could share my message: Certified Angus Beef ® is some of the best beef you can buy, raised by caring, dedicated Angus ranchers across America. The product quality is all about its marbling; look for our logo to make sure you’re consistently getting the best.

That was my story, but each time I told it in a different way that met the needs and expectations of that individual.

Of course, I heard several “No thanks, I’m not a big meat eater…” Not a good time to get defensive, regardless of the sinking feeling that brought on.

In Part II of this post, I’ll share some of the objections and questions I got to discuss with my not-so-captive audience and how we can all avoid being put on the defense. Hopefully these examples resonate with everyone in agriculture as a way you can agvocate with a quality story.*

Laura a Cornhusker by birth; Wyomingite at heart; Ohian by career choice. She’s a writer, farm girl, amateur photographer, agvocate, cook, red-dirt and classic rock music junkie and meatitarian (it’s a personal choice). As a Certified Angus Beef LLC industry information specialist, she travels, writes, spends time interviewing cattlemen and planning events and marketing materials, all with the goal of building supply for the world’s largest branded beef company. The CAB team blogs about our travels and observations in and around the cattle industry at www.blackinkwithcab.com and has a Facebook page.

*Note from MPK:  After getting to know Certified Angus Beef through social media and reading about their market position in a recent Meatingplace article, I invited them to write how they’re connecting with consumers. While the brand represents only a part of the beef business, they offer lessons to learn from when trying to reach beyond the choir – regardless of your sector of agriculture.


Celebrity Experts: Qualifications Optional

Monday, January 31st, 2011

~Guest Post by MRS

Celebrity experts seem to be everywhere these days. They don’t just give interviews on their lives and latest projects; instead they seem to have some kind of agenda they’re trying to advance as they go on talk shows.

I first started wondering about this phenomenon during the 2008 presidential campaign. Several celebrities were very vocal in supporting certain candidates and even went on the media circuit and campaign trail proclaiming why their candidate was more qualified than the other candidate. As I watched and heard the interviews I wondered what made these celebrities more informed and more qualified to influence public opinion than me or any other average citizen.

And now that I am paying more attention to food and farming, I’ve noticed the same thing happening with the agriculture industry. Are celebrities just privy to more information than I am and therefore more educated about what we should and shouldn’t be eating or do they just have a better platform than I do to spread their (potentially misguided) beliefs?

Celebrity Experts on food & farming

Are there "experts" influencing your thinking?

The most recent celebrity to tell us what we should and shouldn’t eat has been Suzanne Somers. Her logic seems faulty at best, but that doesn’t seem to stop people from believing her. Why is that? Is it just because she’s a celebrity? Does being a celebrity automatically mean she is more informed, more educated than the rest of the population? I think not. It just seems that many of us have lost our critical thinking skills. For example, one of the things Ms. Somers has said is that the antibiotics in corn-fed beef kill the good bacteria in our “gut” leaving only the bad bacteria, which causes “leaky gut syndrome.” I am not a doctor, but in my experience with antibiotics I have learned that I usually take them when I am sick to kill bad bacteria, so if the antibiotics in meat are killing good bacteria wouldn’t they also be killing the bad bacteria that supposedly causes this “leaky gut syndrome?”

Then this week, Michael Pollan (of Food, Inc. fame) is going to be on Oprah – again. Of course, Mr. Pollan is an advocate for eating local foods and knowing where our food comes from and has very strong opinions about what is good for all of us to eat. But what are his credentials? Sure, Pollan was a part of Food, Inc. and  has written books, but to my knowledge, that doesn’t make him an expert. I even “googled” him just to make sure he didn’t have some credentials that I was unaware of, but he doesn’t. He is an author, activist, journalist and professor, but Pollan is not a nutritionist, a dietitian, a doctor, a scientist or a farmer. Yet so many people believe him!

What makes Pollan more qualified than you or I to make an informed decision about the kinds of foods that are best for us? Again, I think people just aren’t using their critical thinking skills, they just watch Food, Inc. or watch Mr. Pollan on TV and make a decision based on fear. If you’ve ever watched Food, Inc., it is scary. I watched it and my first reaction was horror at what I was feeding my family and that I should change our diet and the kinds of foods I buy. Then I talked with HandyMan and we thought critically about what we had seen and suddenly it wasn’t so scary.

But I have an advantage over a lot of people. I am part of a farming family. Currently HandyMan’s family only farms corn and soybeans, but they also raised hogs while HandyMan was growing up. I also grew up around farming – my best friends from high school raised beef cattle. I have the opportunity to ask my questions to people who know how our food is really produced –the chemicals, hormones and medicines that are actually involved the process. It certainly makes it easier to make an educated decision versus a decision based on fear or celebrity misinformation when I know actual farmers to talk to.

Unfortunately, the vast majority of people in this country do not have that luxury. Not only do they not know a farmer to talk to about how their food is produced, but the only message they’re hearing on the news or in the media in general is that food produced via conventional farming methods is unhealthy and potentially unsafe. I encourage you, if you are a farmer talk to people about what you do and why you do it. If you’re not a farmer and have questions about your food, find a farmer to talk to. Michele has a great list of farm & ranch blogs – use them to find out how modern farmers are taking care to produce high-quality safe foods.

Hungry for more? Related posts:
Antibiotics in Food?
Dr. Oz, Food and Urban Legends
Local Food, Locavores & Hungry People


Mom Frustrated with Food Guilt

Wednesday, January 26th, 2011

Overwhelmed. Confused. Frustrated. Guilt-Ridden.

~ guest blog post by Kim Kotecki

This is how I’ve felt about buying food for my family, as I try to find the balance between our health and our budget.

Kim Kotecki talks organics

Is it possible to go to the grocery store without being confused and then overwhelmed by guilt around food? We learned talking to people in agriculture can help with that.

Being the mom of a curly haired two-year-old, I have spent the last two and a half years being inundated with what I think is “fear-based marketing” about nutrition for myself, when I was preggers, and for my growing cherub.

In our line of work, my husband and I try extra hard to live a stress-free lifestyle and all of the messages I was receiving about nutrition were really stressing me out. Talk about Adultitis™!

Being self-employed and in charge of marketing for our company, I am conscious of how “fear-based marketing” works and it really stinks to be on the consumer side of such fear tactics.

Through blogs, parenting sites, T.V. shows, Facebook, and just hearing others moms talking, true or not – this is the message I heard loud and clear…

“Do not buy ‘regular milk’ for your one year old. Do you know what’s in there? You need to bite the bullet financially and go organic – for the health and well-being of your child.”

Well, I bought the ‘regular’ milk anyway and hoped the fear-based marketing was just a ploy to sell overpriced milk. But was it?

I had guilt. I felt like I was unofficially allowing my precious daughter to someday go through premature puberty by allowing her to ingest all of the extra hormones that would not be found in organic milk.

Were the rumors about the hormones even true?

Heck, I don’t know… but I assumed they probably were. As a former teacher, I saw far too many girls wearing bras in second grade! What’s up with that?! Somewhere along the way the connection was made that it was because the milk is filled with hormones. As much as I wished I had gotten at least a few hormones along the way (ha!), I didn’t want my daughter to be Dolly Parton in high school, ya know?

So, at the end of the day, did I believe the marketing – the messages about hormones and milk?

Yes, I hate to admit it, but I did.

Was I gullible or just guilt-ridden?

(Side note: Aren’t us moms too often guilty of assuming the worst case scenario when it comes to our kids?)

At the end of the day, we just couldn’t afford the organic stuff. It was double the price and already our household budget had taken quite the hit with baby food, diapers, healthcare, (the joys of self-employment) and all of the other little expenses that come up in the day-to-day – like those toddler-sized Chuck Taylors she “needed.”

Then, Michele came into my life and my eyes were opened to a whole different perspective on this conversation (thank goodness) I asked her my questions about my concerns and confusion. Her answers – as a real life dairy person – astounded me! I realized that I was in the unique position to have a friend whom I trusted who “knew her stuff” about all of this. Most new moms don’t have this person in their lives and so they make one of two choices – either they buy organic to help themselves sleep better at night or they settle for the “regular” stuff and hope for the best (while feeling guilty for not giving their child “the best” that’s out there).

I asked Michele…

Are there really hormones in the milk that will give my daughter premature puberty or worse (the “C” word – cancer)!?

What are the advantages of buying organic?

Are there advantages of eating non-organic, besides the obvious (more money left over to buy other things)?

What about fruits and vegetables?

These are the basics, I know, but to find a trusted resource is priceless.

Busy, overwhelmed parents need these answers!

One of the first things Michele shared with me is that farmers LOVE their cattle! She shared that they work VERY hard protecting the milk quality and then it’s tested over and over again to make sure it is safe from anything that might harm a consumer of any age. They have strict regulations that they abide by on a regular basis to make sure that the milk continues to be safe – antibiotics are not in any of the USDA Grade A milk in our dairy case. I can feel confident that the milk I am giving my daughter is “the good stuff.” Great news!!

I also learned that the organic section of our grocery store does not necessarily offer the same peace of mind. After having my eyes opened to the rigorous process USDA and FDA requires for products used by farmers, I heard that some organics can contain carcinogens and may have a greater risk of causing food-borne illnesses.  Yikes!  At the end of the day, I am happy to support the farmers that make up a good portion of the very state we live in (Wisconsin).  I will know that if I start to hear rumors filled with more fear based marketing about non-organic foods, I’ll will seek firsthand information from Michele or someone in agriculture right away! She helped me understand it’s about making our family’s food choices on facts, not marketing, much like farmers decide how they’re going to farm. That sure helps me feel less guilty.

How can this message get out there to those like me, who didn’t know where to turn when the final decision needed to be made?

Kim and Jason KoteckiKim Kotecki is a mom and former kindergarten teacher who moonlights as an author and entrepreneur. Kim and her husband Jason (a professional speaker and cartoonist) make it their mission in life to fight Adultitis™ and help people use strategies from childhood to create lives with less stress and more fun. Stop by www.KimandJason.com, follow them on Twitter or Facebook.

Note from MPK:  I asked Kim to share her experience about being a mom overwhelmed with food “information.”  I think she’s representative of many moms out there who don’t have the answers and don’t know where to find them. Our conversation happened casually in the middle of a lake – an honest exchange between friends. I tried not to be defensive or use a lot of science, but just talked mom to mom. I urge you to do the same, whether you’re a farmer or a consumer – find someone you can ask questions about the food you buy for your family – don’t believe the food guilt promoters!

Hungry for more? Related posts:
Dr. Oz, Food and Urban Legends
Food Choices
High Fructose Corn Syrup: Good or Bad?